Note: Be sure to deal with Radia directly at the location just past Totem Lake Mall. Although I do not look forward to having to come back for the test, I do look forward knowing that Radia will make it as easy as possible. I went to schedule my appointment in person after faxing in my order (a personal preference, they would have gladly done this on the phone) and the young lady who helped me and the tech who answered questions clearly cared about my experience and making sure the process was as easy as possible for me. After a horrible phone experience today with UW Radiology (The new Eastside Center), Evergreen Radia has clearly earned my business. They are knowledgeable and really take the time to care and follow up with you. The staff at Radia takes the time to explain your appointment, your procedure and the billing process. Today, while trying to schedule two appointments, the staff again amazed me at how much better they are then the UW Radiology Department. The staff is friendly, test results are sent to the doctor quickly and the facility is modern and clean. Every experience with this non Evergreen Hospital location, Evergreen Radia office has been exceptional. I have had a few imaging studies done with Evergreen Radia. I would never recommend this place to anyone. I’m sorry, but it was a big deal to me, and I feel like I got that experience taken away from me. She acted like it was no big deal and nothing special.
Then when I pointed at the screen and said «what’s that?» Instead of saying «what are you pointing at?» or even asking what I was referring too, she said «that’s the baby» and just totally made me feel like I was inconveniencing her. She didn’t even offer to move the screen so I could see it and I was basically craning my neck so I could even see anything. It seemed like she was going as fast as she could and wasn’t even trying to involve me in the ultrasound at all. When I showed up I was really excited to see my baby for the first time and I left feeling very sad. Everything with the front desk was fine, but the ultrasound tech was not friendly whatsoever and she made my experience awful. I had an appointment here for my first ultrasound for pregnancy and it was terrible. Find 1 listings related to Evergreen Radia Imaging Center in Bothell on YP.com.
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